Acorn & Oak Organizing – Website Terms & Conditions & Privacy Policy

Part 1: Terms and Conditions

Last Updated: 10/29/26 

Welcome to acornoakorganizing.com (the "Site"), operated by Acorn & Oak Organizing, LLC ("Company," "we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our Site or services.

1. Services Provided

Acorn & Oak Organizing, LLC provides professional home and office organization services, including in-person consultations, hands-on organizing, spatial design, decluttering guidance, and related consulting services (collectively, the "Services").

2. Service Scope & Client Responsibilities

  • Decision Making: The Client retains final decision-making authority regarding the disposal, donation, sale, or retention of any personal items. Acorn & Oak Organizing, LLC is not responsible for any items discarded or donated with the Client's consent.

  • Safe Working Environment: The Client agrees to provide a safe, secure, and sanitary working environment for our team. We reserve the right to suspend or terminate services if working conditions are unsafe or hazardous.

  • Valuables & Sensitive Items: The Client is responsible for securing or removing firearms, illegal items, valuable jewelry, cash, financial records, and sensitive personal documents prior to any organizing session.

3. Payment, Cancellations, & Refunds

  • Payment Terms: Payment for services rendered is due as outlined in your individual Service Agreement or Invoice. We accept standard payment methods specified at booking.

  • Deposits: A deposit may be required to secure your booking as specified in your agreement.

  • Cancellation & Rescheduling: We require notice to cancel or reschedule an appointment. Cancellations made with short notice may be subject to a cancellation fee.

  • Refund Policy: Due to the nature of service-based work, payments for completed service hours are non-refundable.

4. Intellectual Property

All content on this Site, including text, graphics, logos, photos, images, downloads, and code, is the property of Acorn & Oak Organizing, LLC and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

5. Media & Photo Release

Before-and-after photographs or videos of client spaces may be taken for project tracking and marketing purposes. We will never publish photos of your space, name, or identifiable information without your prior written consent. 

6. Limitation of Liability

To the fullest extent permitted by applicable law, Acorn & Oak Organizing, LLC and its officers, employees, or contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Site or Services. In no event shall our total liability exceed the total amount paid by the Client to Acorn & Oak Organizing, LLC for the specific service giving rise to the claim.

7. External Links

Our Site may contain links to third-party websites or services (e.g., product recommendations, affiliate links). We do not control or assume responsibility for the content, privacy policies, or practices of any third-party websites.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable local state jurisdiction, without regard to its conflict of law provisions.

9. SMS / Mobile Messaging Terms

  • Program Description & Consent: By providing your phone number and opting in to receive SMS/MMS messages from Acorn & Oak Organizing, LLC, you consent to receive transactional and promotional text messages regarding appointment reminders, service updates, and account inquiries.

  • Message Frequency: Message frequency varies based on your interactions with us and your service schedule.

  • Cost & Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

  • Opt-Out / Stop Instructions: You can cancel the SMS service at any time. Text STOP to any mobile message sent from us to opt out. After sending STOP, you will receive a confirmation message that you have been unsubscribed.

  • Help / Support Instructions: For help or support, text HELP to any message, or contact our team directly using the contact information provided below.

  • Carrier Non-Liability: Mobile carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

10. Contact Information

For questions regarding these Terms & Conditions, please contact us at:



Part 2: Privacy Policy

Last Updated: 10/29/26 


At Acorn & Oak Organizing, LLC ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us through www.acornoakorganizing.com (the "Site").

1. Information We Collect

We collect personal information that you voluntarily provide to us when scheduling consultations, filling out contact forms, signing up for newsletters, or purchasing services. This may include:


  • Contact Data: Name, email address, phone number (and mobile phone number for SMS communications), and physical mailing/service address.

  • Service Context Data: Details about your home, organizational challenges, goals, or photos of your space submitted via intake forms.

  • Payment Data: Billing details and payment information processed securely through our third-party payment processor. We do not store full payment card details on our servers.

  • Automated Data: Internet protocol (IP) address, browser type, device information, and usage details collected via cookies and analytics tools when you navigate our Site.

  • SMS Opt-In Data & Consent Records: Timestamp, IP address, form submitted, and exact opt-in agreement text captured when you subscribe to SMS notifications.

2. How We Use Your Information

We use the information collected to:


  • Schedule, deliver, and manage organizing services.

  • Process payments and invoice for services rendered.

  • Communicate with you regarding inquiries, appointments, updates, and customer support.

  • Send promotional emails or newsletters (you may opt out at any time).

  • Improve website performance, client experience, and marketing.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:


  • Service Providers: Trusted third-party vendors who assist in operating our website, processing payments, or delivering services (e.g., booking software, CRM systems, email marketing platforms).

  • Legal Obligations: If required to do so by law, court order, or governmental regulation.

  • Business Transfers: In connection with any merger, sale of business assets, or acquisition.

4. Mobile Information & SMS Privacy

No Sharing of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

5. Confidentiality & Discretion

We understand that organizing involves personal and private spaces. All client interactions, space photos, and personal information shared during consultations or sessions are kept strictly confidential, in accordance with professional code-of-ethics standards.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to analyze site traffic and enhance your browsing experience. You can modify your browser settings to decline cookies, though some features of the Site may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

8. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:



Disclaimer: This document is a generic boilerplate provided for informational purposes only and does not constitute legal advice. It is recommended that a qualified legal attorney review final website policies to ensure compliance with local, state, and federal laws.


Part 3: A2P 10DLC Registration Checklist & Web Form Opt-In Guidelines

To ensure complete compliance with carrier requirements for A2P 10DLC brand and campaign registration, implement the following checklist on your public website:

  • 1. Website Footer Links: Ensure direct, accessible links to both "Terms & Conditions" and "Privacy Policy" are clearly visible in the site footer across all pages.

  • 2. Unchecked Checkbox Requirement: On any contact or intake form capturing a phone number, the SMS opt-in checkbox MUST NOT be pre-checked. Opt-in must be an active, voluntary choice by the user.

  • 3. Form Opt-In Disclosure Text: Include explicit legal language adjacent to the phone number input or opt-in checkbox, such as:

    • "By clicking 'Submit' or checking this box, I agree to receive text messages from Acorn & Oak Organizing regarding service updates, appointment reminders, and consultations. Message & data rates may apply. Message frequency varies. Reply STOP to opt out, or HELP for help. View our [Privacy Policy] and [Terms & Conditions]."

  • 4. Proof of Opt-In Submission: When submitting your A2P campaign registration, provide a screenshot showing the website form with the non-pre-checked box, phone field, and explicit opt-in text.